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Miss Mope Safety Guidelines Commercial Premises - updated 6 June 2020

1. Keeping all parties safe

Anyone who has, or knowingly been in contact with anyone, who has tested positive for or been symptomatic with Coronavirus, should NOT be working or inviting cleaners into their business.


2. Establish safe working practices in advance. Discuss and agree procedures in advance of your cleaning day and time, to include: access arrangements, rooms/areas to be cleaned, location of products & equipment, areas to be avoided, duration and frequency of cleans.


3 Social distancing

If possible, the property should be empty for the duration of the cleaning appointment. If staff members are unable to vacate the property, they should spend the time in a dedicated room that isn’t cleaned by Miss Mop.

If neither of the above are possible, a 2 metre distance should be maintained between the cleaner and all staff members at all times.


4. Re-confirm arrival on the day

Where relevant, cleaners will telephone 20 minutes prior to arrival so staff can prepare to maintain effective social distancing and re-confirm access arrangements.


5. Wearing protective items

Cleaners will wear personal protective items: disposable gloves and facial coverings (homemade or purchased masks) to provide additional protection. Aprons are optional.

It is highly advisable that any staff present for the duration of the cleaning appointment also wear facial coverings.

Cleaners: always wash your hands (or use hand sanitiser) immediately after removing gloves.


6.Ventilate rooms

We recommend opening outside doors and windows to increase air circulation.


7 Wash your hands thoroughly before and after each clean.

Use soap and water, and wash for at least 20 seconds. If that’s not possible, use a hand sanitizer with at least 60% alcohol. We advise cleaners to carry their own hand sanitiser.


8.Clean, then disinfect. 

In kitchens & bathrooms (and other rooms where possible), we recommend using detergent or soap and water to remove dirt, grease, dust, and germs. Once the surface is clean, spray with a disinfectant. Let it stand for a few minutes, then wipe/dry.If you’re not using paper towels or disposable wipes, it’s best to use a new cleaning cloth for each room.


9 Avoid touching your face

To prevent the spread of germs, avoid touching your face, nose, and eyes with unwashed hands, paying extra attention while cleaning.


10. Provide and use the right products (where relevant)

Most common household disinfectants, or products with at least 70% alcohol, are believed to be effective against the coronavirus. Please check expiry dates on products if shown.


11. Frequently touched surfaces

Cleaners will pay special attention to surfaces & items like light switches, door handles & touch panels, taps and toilet flush buttons/handles.


12. Sofas, rugs, curtains, and other soft, porous surfaces. 

These will be vaccumed, then cleaned with the appropriate cleaners indicated for use on these surfaces. If possible, items should be machine-washed according to the manufacturer’s instructions.


13. Laundry

All linens should be washed at the highest heat setting recommended by the manufacturer. 

This includes hand towels, kitchen towels and any other washable fabrics present. Remember to wear gloves when handling dirty laundry, and avoid shaking laundry, which could increase the spread of germs.


14. Vacuum cleaners

Empty the vacuum cleaner after every clean. You should also wipe down the vacuum cleaner with disinfectant, before and after use, along with other appliances used/touched like dishwashers and washing machines.


15. Bins

Placing bin liners or plastic bags into bins & waste paper baskets will make it easier to dispose of tissues and other waste.  It is advisable to replace any open bins with lidded ones. Disinfect handles & lids of exterior bins collected by council services.

16. Safely remove & dispose of PPE & wash clothing 

On completion of each clean, immediately remove any PPE like aprons, gloves & masks, and dispose of them safely or wash accordingly.

Remember to wash your hands for at least 20 seconds afterwards. 

On returning home, remove all clothing ASAP and wash at the highest recommended temperature.  Take a shower or bath & wash your hair.


17. Between appointments - safely remove any cleaning gear & wash clothing 

When you’ve finished each home, immediately remove any protective outerwear like aprons, gloves & masks, and dispose of them safely or wash accordingly. Remember to wash your hands for at least 20 seconds afterwards. 

Remove all clothing ASAP and wash at the highest recommended temperature.

Take a shower or bath & wash your hair.


18. Clean your vehicle

Take time to disinfect car door handles, steering wheel, gear stick etc.

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